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Help Centre

Can an unaccompanied minor of an Emirates Skywards member be upgraded?

An unaccompanied minor can be upgraded before a flight by using the online Manage a Booking facility. It is also possible to upgrade an unaccompanied minor if a relative, parent or guardian uses Skywards Miles from their own account to buy an instant upgrade at the check-in desk.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on emirates.com through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.