[ English ]
Skip to main content

Help Centre

If I spend Miles on an instant upgrade, can I take advantage of the complimentary Chauffeur-drive service?

Due to the limited notice period of an instant upgrade, we are not able to offer this additional service. However, if you upgrade at least 48 hours prior to travel using our online Manage a Booking facility or through an Emirates Contact Centre, then the Chauffeur-drive service will be available to you.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on emirates.com through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.