Help Centre

Can I upgrade one part of a multi-flight journey?

Depending on the zones you are flying through and where you stopover or transit, it may be possible to upgrade just one section of your journey.

If you are travelling on a multi-flight journey where partial upgrading is allowed and you would like to use your Skywards Miles for an instant upgrade at the check-in desk, you will also need to make additional requests at any transfer desks or stopover destinations. Please ask for more details when you first check in.

Please note that on some multi-flight journeys, you will be upgraded only if seats are available on the entire journey. Please call your nearest Emirates Contact Centre regarding a specific booking.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

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CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

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Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.