How can I contact Customer Affairs or other departments within Emirates?

You can contact the customer services department by mail, fax or phone as follows:

Customer Affairs Department
Emirates
P.O. Box 686
Dubai
United Arab Emirates
Telephone: +971 4 7083611
Fax: +971 4 2864120

For all other departments please write to:
Emirates (Department Name)
P.O. Box 686
Dubai
United Arab Emirates

Is smoking allowed on any Emirates flights?

What are the smoking policies on Codeshare flights?

When travelling on a codeshare flight, can I check in at both Emirates and Qantas counters?