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Help Centre

Can my service animal or pet travel with me?

Certain service animals are allowed to travel in the cabin on Emirates flights, subject to a number of conditions. For more information on travelling with a service animal, please see our information on passengers with special needs, or contact your local Emirates office.

Pets are not permitted in the cabin of Emirates flights. Learn more about transporting your pet, or contact your local Emirates office.

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Flights and Emirates services

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TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to make a claim.