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Help Centre

How do Skysurfers members redeem Miles for Emirates rewards or partner rewards?

Emirates flight rewards

There are two ways to spend Skysurfers Miles on Emirates flight rewards:

  • A parent or guardian should sign a printed copy of the online reward form which can then be sent to an Emirates Contact Centre. 
  • If you are an Emirates Skywards member, you can book Emirates flight rewards on behalf of a Skysurfers member online, provided that you are the nominated parent or guardian and you have linked your account to your child’s account.

Please note that some rewards may also require a parent or guardian’s credit card number e.g. a flight reward will require a credit card number to pay the compulsory tax charged by airports for the journey.

Partner rewards

To redeem Skysurfer Miles with an Emirates Skywards partner, a parent or guardian should sign the relevant form and send it to an Emirates Contact Centre. Skysurfer Miles can be redeemed with the following partners: 

Partner airlines

Alaska Airlines, Japan Airlines, Jet Airways, JetBlue, Korean Air, Qantas, South African Airways, Skysurfers redemption request form

Hotels

Marriott, Emirates Wolgan Valley Resort & Spa Skysurfers redemption request form

Retail & Lifestyle

 

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

Tel:

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.