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Help Centre

Can I update my organisation’s details online, once enrolled?

Yes, the Administrator can edit the organisation profile i.e. address and phone number. The organisation name cannot be modified by the administrator. To edit the organisation name, a formal request will have to be submitted by filling out the Business Rewards query form.

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Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

Tel:

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.