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Which currencies can I pay in and can I pay in a different currency?

When you book a ticket online, the total cost will usually be quoted in the country of departure’s currency. For example if you’re departing from Dubai your total will be in UAE dirhams, and if you’re departing from the UK it will show in British pounds.

You can choose from a range of currencies when you pay with Visa, MasterCard, American Express or Diners Club. These options are available for many countries and are offered on the page where you enter your card details. Please be aware that if you choose to pay in a currency that’s different to your card’s currency, your card issuer will use its own exchange rate and may also apply a charge. Unfortunately we have no control over your card issuer’s exchange rates or your bank’s charges.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.