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Help Centre

Which changes can I make online?

You can make the following types of changes through the 'Manage a Booking' section on emirates.com:

Flight itinerary:

  • Dates / Times / Flights
  • Origin / Destinations
  • Add a stopover / remove a stopover
  • Route changes (round trip to one-way, open-jaw etc)
  • Change of cabin class (upgrade / downgrade)
  • Partial itinerary cancellation (cancel a single leg)

General booking changes:

  • Meal requests
  • Seat requests
  • Chauffeur-drive requests
  • Edit contact details
  • Update Frequent Flyer Information

Upgrades on certain Skywards Saver tickets using Skywards Miles are only eligible for check-in reward upgrades during online check-in and airport check-in. Silver, Gold and Platinum members can also request an upgrade on board. You will be notified during the booking process whether a fare is eligible for an upgrade immediately following purchase or only during check-in .

If you need to make other changes, please contact your local Emirates office. If you have booked through a travel agent and have not yet started your journey, we recommend  you contact your agent to make any changes.

There may be a fee associated with making changes to your booking depending on the fare conditions of your ticket.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.