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Help Centre

How long are Flight Reward tickets valid for?

Flex Plus Rewards are valid for one year from the date of issue. Flex Rewards are only available for travel in First Class, and are valid for three months from the date of issue. Saver Rewards are valid for three months from the date of issue.

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Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.