العربيّة[ English ]
Skip to main content

Details

What are the online payment rules?

When you are required to enter your billing information and credit card details during the payment process, you will see the link to the right of the screen called ‘See online payment rules’.

These rules apply for all bookings made on emirates.com:

  1. In some countries, for security reasons, the holder of the credit card used to book a ticket or group of tickets must be one of the travellers on that itinerary, and will be required to show the credit card at the airport check-in counter prior to receiving boarding passes. In other countries, the card holder does not have to be one of the travellers. See our Online Booking Basics FAQs for information on how to find out which countries allow this.

  2. When booking travel originating from some specific countries, the credit card used to make the online payment for this booking will be verified at the time of check-in. If you are not able to produce the card used for payment of booking at the time of check-in, you will not be allowed to fly.

  3. Please note that since Emirates is based in Dubai, UAE, it is possible that for your online transaction, your credit card issuing bank will charge a fee for usage of the card in a foreign country. For further information, please contact your credit card issuing bank.

  4. Emirates will charge your credit card in the currency that is given on the booking confirmation. If you are are not using a credit card based in the country of departure of the ticket, your card issuer may apply charge a fee for transactions in a foreign currency, and also apply different exchange rates compared to those given by the Currency Converter on our site. Please check with your credit card issuer for any fees and their applicable exchange rates.

  5. In most cases, Visa, MasterCard, Diners Club and American Express can be used for payment. When departing from a few countries however, Diners and American Express may not be available. The "Card type" drop down menu will show the card types that you can use for that departure country. Other cards, such as Maestro, Discover, JCB and more, are not accepted at this time.

  6. For payments by Visa card, depending on your card issuer, you may have to complete an extra level of security checks through the Verified by Visa scheme - a popup window will appear after you confirm purchase of your itinerary containing your banks logo, in which you must provide your Verified by Visa password. This is not the PIN used for ATM/Cash machines. If you are requested to enter this password, however you have not registered for the scheme, please contact your bank to register. If you are requested to enter this password and you choose to continue without entering it, or enter the incorrect password, your booking would not be successful.

  7. For payments by MasterCard, depending on your card issuer, you may have to complete an extra level of security checks through the MasterCard SecureCode scheme - a popup window will appear after you confirm purchase of your itinerary containing your banks logo, in which you must provide your MasterCard SecureCode password. This is not the PIN used for ATM/Cash machines. If you are requested to enter this password, however you have not registered for the scheme, please contact your bank to register. If you are requested to enter this password and you choose to continue without entering it, or enter the incorrect password, your booking would not be successful.

  8. If your credit card is issued in India, we only accept international Credit Cards.

Search FAQs