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Booking Changes

There are 14 FAQs for Booking Changes.

How do I change details of my trip after I have completed the booking?

You can use the Manage a Booking tool on emirates.com to make changes to most aspects of your booking. For most Emirates bookings, you can change the dates or times of your flights, your destination or origin, or add and remove stopovers. All these changes can be made through the 'change my booking' link in Manage a Booking. If you cannot see the 'change my booking' link, please contact your local Emirates Office.

You can also manage other parts of your booking, such as choosing a seat, requesting a special meal, adding a frequent flyer number or making a Chauffeur-drive booking.

For any other changes, please contact your local Emirates Office.

There may be a fee associated with making changes to your booking depending on the fare conditions of your ticket.

How can I make changes to my booking online?

Most Emirates bookings can be changed online on emirates.com. To make a change, log in to Manage a Booking - if your booking is eligible for online changes you will be shown a link to 'change my booking'. Please note that some bookings - such as those including travel on other airlines excluding Qantas - cannot be changed online.

You can also change some travel details (your contact details, meal preferences, requested seats, frequent flyer number or Chauffeur-drive booking) through Manage a Booking.

If you need to make changes beyond what is available or possible online, please contact your local Emirates office. If you have booked through a travel agent and have not yet started travel on your booking, we recommend you contact them to make any changes.

There may be a fee associated with making changes to your booking depending on the fare conditions of your ticket.

Which changes can I make online?

You can make the following types of changes through the 'Manage a Booking' section on emirates.com:

Flight itinerary:

  • Dates / Times / Flights
  • Origin / Destinations
  • Add a stopover / remove a stopover
  • Route changes (round trip to one-way, open-jaw etc)
  • Change of cabin class (upgrade / downgrade)
  • Partial itinerary cancellation (cancel a single leg)

General booking changes:

  • Meal requests
  • Seat requests
  • Chauffeur-drive requests
  • Edit contact details
  • Update Frequent Flyer Information

Upgrades on certain Skywards Saver tickets using Skywards Miles are only eligible for check-in reward upgrades during online check-in and airport check-in. Silver, Gold and Platinum members can also request an upgrade on board. You will be notified during the booking process whether a fare is eligible for an upgrade immediately following purchase or only during check-in .

If you need to make other changes, please contact your local Emirates office. If you have booked through a travel agent and have not yet started your journey, we recommend  you contact your agent to make any changes.

There may be a fee associated with making changes to your booking depending on the fare conditions of your ticket.

Can I cancel my booking online?

No - please contact your local Emirates office to cancel your whole booking. If you have booked through a travel agent and have not yet started your journey, we recommend  you contact your agent to make any changes.

There may be a fee associated with cancelling your booking depending on the fare conditions of your ticket.

Will I have to pay any fees for changing my ticket?

A number of fares, including most discounted or promotional fares, will require a fee for making changes. If you change your booking on emirates.com, the system will tell you automatically which charges will apply for penalties, fare differences or  additional taxes. These charges will have to be paid by credit or debit card before completing the changes online.

Please note: if the booking class of your original ticket is not available on your new flight, the ticket must be rebooked to the next available booking class - this fare may be higher than your original ticket.

Can I make changes online for a partially utilised ticket?

Yes.

What happens if my booking goes up in price after making changes?

If the booking class of your original ticket is not available on your new flight, the ticket must be rebooked to the next available booking class - this fare may be higher than your original ticket. You can pay any difference in fare online using a credit or debit card when you change your booking.

What happens if I change my booking and I am due a refund?

Should you be eligible for a refund (for example, because of unused taxes) following your booking change made at emirates.com, you will receive a credit note (EMD), sent to your email address. This credit note is valid for one year from the date it is issued, i.e. from the date you changed your booking. This credit note can be used to pay for future travel on Emirates, or refunded - please contact your local Emirates office for more information on this.

Can I make changes online for only one passenger in the booking?

No, any changes you make online will apply to all passengers in the booking. If you want to make changes for only one passenger, please contact your local Emirates office.

Can I change a booking made with Skywards or Business Rewards Miles online?

No, to make changes to a reward redemption booking, please contact your local Emirates office.

What happens to my chauffeur bookings if I change?

If you have a booked the Chauffeur-drive service for any of the flights you have changed, these bookings will be cancelled - please make Chauffeur-drive bookings for your new flight through Manage a Booking. For Chauffeur-drive requests within 24 hours of departure, please contact your local Emirates office - note, Chauffeur-drive bookings made within 24 hours of departure cannot be guaranteed.

What if I have applied for a UAE Visa via emirates.com?

If you have applied for a UAE visa on emirates.com, please ensure that the visa still applies for the new travel dates. If your visa has already been approved, it can be used for 60 days from the date of approval.

What happens to my seat or meal requests?

If you have previously selected a seat or meal for the sector you changed, these selections will not be saved - please make these selections for your new flight through Manage a Booking.

What about my hotel and car bookings made on emirates.com?

Hotel and car rental bookings made via emirates.com linked to this itinerary will not be changed - please contact Tourico Holidays to make any change.

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