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Help Centre

Do I have to pay anything extra for upgrading a booking using Business Rewards Miles? If yes, how do I pay?

Travelling to some destinations may incur additional taxes or charges for upgrading to a higher class. When upgrading your booking you will be informed of any additional amounts to pay. The extra taxes or charges must be paid for online by credit card during the upgrade process.

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HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make claim:
Please refer to the phone number in your policy document.