13 December 2012
DELHI, INDIA, 13th December 2012 Emirates, one of the fastest growing airlines in the world, celebrated a double success at the World Travel Awards last night in Delhi when emirates.com was named “World’s Leading Airline Website” and Skywards, Emirates’ frequent flyer programme, was voted “World’s Leading Airline Rewards Programme”.
The World Travel Awards have been running since 1994 and the categories are voted for by members of the global travel trade and the general public. Emirates beat a strong field of competition from across the globe to win these two categories.
“Emirates has a long tradition of success at the World Travel Awards” said Kevin Taylor, Group Senior Vice President, World Travel Awards. “Winning two categories is a reflection on the airline’s on-going commitment to the needs of its customers and recognising their loyalty. I would like to congratulate Emirates on its double success”
(Left to right): Essa Sulaiman Ahmad, Vice President India and Nepal, Emirates; Anton Strack, Director of Communications, World Travel Awards; Vinay Malhotra, Regional Manager, Northern and East India, Emirates; World Travel Awards Hostess
“Being selected by a global cross-section of voters for these two World Travel Awards is testament to the customer experience we provide,” said Essa Sulaiman Ahmad, Vice President India and Nepal, Emirates. “We seek constant feedback from our customers to ensure we can give them the best experience throughout their entire journey which begins with their first contact.” “Emirates.com and our Skywards frequent flyer programme are constantly refined and tailored to reflect the needs and feedback of our customers and these awards are a tribute to the hard work and dedication of the teams at Emirates”.
Since the launch of the website over 15 years ago, the mission of www.emirates.com is to make the booking process as seamless as possible. We believe that the passenger’s experience on the website is part of the whole customer travel journey and we strive to make as much information as possible available, as easily accessible as possible.
Skywards currently has over 8 million members worldwide. The award-winning programme allows members to earn and spend Miles whilst enjoying special privileges with prestigious global partners and also offers members the ability to manage their own journeys. It is free to join at https://www.skywards.com/Join_now_personal.aspx. Members can also earn up to 5,000 Miles with their first flight bonus as a special welcome.