Help Centre

Can I reserve seats with extra leg-room in Economy Class?

The only Economy Class seats that have extra space on our aircraft are those at the emergency exits or in the bulkhead row.

Emergency exit seating is only assigned at check-in at the discretion of our airport staff. These seats cannot be pre-requested or reserved at any time before arrival at the airport.

The bulkhead row at the front of the cabin is reserved for passengers with infants as this is where the bassinet positions are located, and we are therefore unable to assign these seats before departure unless you are travelling with an infant.

Call us

The contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.