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Lost tickets, refunds and cancellations

What should I do if I lose my electronic ticket printout or reference number?

If you have access to a computer, visit the Manage a Booking page. Your itinerary and your electronic ticket booking reference will be available here for you to print out.

If you are at the airport, simply go to the Emirates check-in desk or sales desk with your passport and flight details. Our agent will print out your ticket details to accompany your boarding card if this is required. There is no charge for this.

Related questions

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