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Help Centre

What is Skysurfers?

Skysurfers is our club for young frequent flyers aged between two and 16. Members earn Miles with Emirates and our partners in the same ways and at the same rate as the Emirates Skywards programme. Skysurfers can redeem their Miles for free flights or a variety of exciting rewards, with the approval of their appointed parent or guardian. For more details, please visit the Skysurfers website.

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Flights and Emirates services

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TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to make a claim.