Which emirates.com country or region would you like to visit Mauritius (English) or United States (English)See all countries and languages.
[ English ]
Skip to main content

Help Centre

Can I cancel or amend my Business Reward Award booking?

You can cancel unused and valid award tickets – please contact your local Emirates office to cancel a booking. There is no credit for expired Miles. There is a service fee of USD 50 for re-crediting Miles on a Business Rewards Award Flex ticket and USD 75 for re-crediting Miles on a Business Rewards Award Saver ticket to your account. If a combination of a combination of a Flex and Saver Award ticket is refunded, then the USD 75 will apply. If a ticket expires without being used, taxes on this ticket can be refunded – there is no fee for this, and no Miles will be refunded on expired tickets.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.