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Amsterdam Airport Schiphol (AMS)

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Amsterdam Airport Schiphol (AMS)
AddressEvert v/d Beekstraat 202, 1118CP Schiphol, Netherlands
Telephone(020) 794 0800 or 0900 0141
Websitewww.schiphol.nl
Number of terminals1
Time zoneGMT +1 (Please note: daylight savings time may apply between certain dates - please check local sources)
LocationAmsterdam Airport Schiphol is situated 15km (9 miles) southwest of Amsterdam.
Airport codeAMS
Country dialling code31
Airport newsA new terminal building opened in July 2011, which is used solely for business and private flights.
Driving directionsAmsterdam Airport Schiphol is located off the A4 motorway, which links Amsterdam, The Hague and Rotterdam. The exit to the airport is clearly signposted.
Car rentalCar hire companies at Amsterdam Airport Schiphol include: Avis, Budget, Europcar, Hertz, National and Sixt. Car hire desks for these operators are located in Schiphol Plaza.
Public transport and taxisBus: public buses (tel: 0900 9292) run regularly to Amsterdam and other cities. Buses 197 and 370 (interliner express service) run to Amsterdam city centre and Amsterdam Zuid. Buses depart from platform A7 in front of Arrivals Hall 2. Full details of routes can be found on the airport website.
Shuttles: many hotels offer a free airport shuttle service to guests. The Connexxion Schiphol Hotel Service (tel: (038) 339 4771; www.airporthotelshuttle.nl) is a daily hotel shuttle service running from Amsterdam Airport Schiphol to more than 55 hotels in and around Amsterdam; purchase tickets at the Connexxion desk in Arrivals Hall 2.
Taxi: Schiphol Travel Taxis are available from outside Schiphol Plaza. The journey to central Amsterdam is approximately 15 minutes. Taxis can be booked in advance on the airport's website.
Rail: there is a railway station in the terminal's central hall, under Schiphol Plaza; direct trains run to Amsterdam Centraal Station (journey time: 15 minutes; fare: EUR 3.80). Night trains serve Utrecht, Amsterdam Centraal Station, Leiden, The Hague, Delft and Rotterdam. The reservation-only, high-speed Thalys train serves major European cities. Other international services run to Berlin, Hannover and Leipzig. Ticket machines and desks are located in Arrivals Halls 1,2 and 3, and at Schiphol Plaza. Rail information is available from Nederlandse Spoorwegen (tel: 0900 202 1163; www.ns.nl).
Car parkingThere are two short-term car parks (P1 and P2), both connected to the terminal and Schiphol Plaza by covered walkways, recommended for stays of up to 48 hours. Long-term parking is available in an open-air car park (P3), situated 4km (2.5 miles) from the terminal. A free 24-hour shuttle bus links P3 with the terminal. A VIP valet service is also available; reservations are required (tel: (020) 794 0800 or 0900 7244 7465).
Information and help desksInformation desks are located before passport control in Schiphol Plaza; in Arrivals Halls 2 and 3; and behind passport control in Lounges 2 and 3. Eight transfer desks, situated on the piers, offer information on transfers and connecting flights. Touch screen kiosks, providing airport information, are located throughout the terminal. The Customer Contact Centre (tel: (020) 794 0800) can provide further information. The Holland Tourism Information office (tel: (020) 201 8800) is situated in Arrivals, providing tourist information and an accommodation reservation service.
Airport FacilitiesMoney and communications: there are numerous banks, which also offer VAT reclaim facilities, ATMs, currency exchange machines and bureaux de change. There is a post office in Lounge 2, and mobile telephone hire at the Telecom Rentcenter at Schiphol Plaza. Multiphone multimedia telephone units, which can be used for telephoning, internet access and an SMS service, are located throughout the airport. Wireless internet is available in designated ‘communication zones ’ in the terminal building.
Eating and drinking:
there are numerous restaurants, bars and cafés located throughout the terminal building.
Shopping:
there are numerous shops, including duty-free and a 24-hour supermarket, at Schiphol Plaza (before security) and on both sides of immigration. A duty-free pre-order and collection service is available online.
Luggage: Seal & Go , at various locations in the Departures check-in area (tel: (0252) 629 323) seals luggage (irrespective of size) within one minute. Lockers are located throughout the terminal. Left-luggage is open daily in the basement between Arrivals 1 and 2 (tel: (020) 601 2443). There are free trolleys and a porter service (tel: (020) 601 2303) is available on request. There is a lost and found office; information desks can provide more information.
Other facilities:
the airport has a medical centre, 24-hour emergency medical services (tel: (020) 649 2566) and a pharmacy. There is a fully equipped baby room and several play areas on Holland Boulevard; baby change facilities are provided in the toilets. Shower facilities can be found at the terminal hotel (see below), available 24 hours a day. Massages, a casino and a prayer room are also available.
Conference and business facilitiesThe Schiphol Business Centre hires out offices equipped with fax, PC and telephone facilities, as well as a secretarial service if required. There is also a conference room with telecommunication facilities. The Communications Centre provides passengers with internet facilities, mini-offices, a post office and a telephone centre with full telecommunication facilities. The Regus Skyport Schiphol business centre (tel: (020) 654 1600) hires out meeting rooms accommodating between two and 22 delegates, which can be reached directly from both Arrivals and Departures. The Exchange Avenue conference centre (tel: (020) 603 4607) offers six meeting rooms with capacity for up to 80 delegates. Computers, fax machines and mobile telephones can be hired from Telecom Rentcentre in Schiphol Plaza. Major airlines have executive lounges, which offer some business facilities.
Disabled facilitiesFacilities for the disabled include automatic doors, toilets, and lifts between all floors of Amsterdam Airport Schiphol (including train platforms). Wheelchairs are available for visitors, but passengers requiring wheelchairs and special assistance should inform their airline prior to travel. ACompany (tel: (020) 601 5018) provides an electrocar service, with shuttles running between piers D, E, F and G and Arrivals. Disabled parking is available in car parks P1, P2 and P3. A bus is available on request from car park P3 to take disabled passengers to the terminal; passengers requiring this service should phone at least 24 hours in advance (tel: (020) 405 7900).
Airport hotelsThe Hotel Mercure Schiphol Terminal Hotel is located within the terminal building, beyond customs. There are a number of hotels at Amsterdam Airport Schiphol, which are either connected via covered walkways or by shuttle bus. Selected hotels can be booked online via the airport website, and there is a hotel booking desk in the baggage reclaim area. Our Amsterdam Airport Schiphol guide offers the following accommodation options:

Sheraton Amsterdam Airport Hotel
The Sheraton Amsterdam Airport Hotel is directly connected to Amsterdam Airport Schiphol. The hotel has a range of dining options, business facilities and meeting rooms available for hire.
Schiphol Boulevard
Amsterdam 1118 BG, Netherlands
Tel: (020) 316 4300
Web: www.sheraton.nl

Ibis Amsterdam Airport Schiphol
Ibis Amsterdam Airport Schiphol is located close to the airport and is served by a free shuttle bus; the hotel is 30 minutes' drive from central Amsterdam. The hotel has three restaurants, conference rooms and a 24-hour bar.
Schipholweg 181
Badhoevedorp 1171 PK, Netherlands
Tel: (020) 721 9171
Web: www.ibishotel.com

Hotel Mercure Schiphol Terminal Hotel
Hotel Mercure Schiphol Terminal Hotel is located within the terminal building, beyond customs. The hotel offers shower facilities 24 hours a day, as well as day rooms and overnight facilities.
Amsterdam Airport Schiphol Terminal Building
Amsterdam 75041 11, Netherlands
Tel: (020) 604 1339
Web: www.hotelopschiphol.nl

Best Western Amsterdam Airport
The 4-star Best Western Amsterdam Airport is 5km (3 miles) from Amsterdam Airport Schiphol and is linked to the terminal via a shuttle service. The hotel has a swimming pool, restaurant and a fitness area.
Vuursteen 1
Hoofddorp 2132 LZ, Netherlands
Tel: (020) 653 2611
Web: book.bestwestern.com

Courtyard Amsterdam Airport
The Courtyard Amsterdam Airport hotel is located 7km (4 miles) from Amsterdam Airport Schiphol and offers a shuttle transfer service. The hotel provides business and meeting services and has an on-site restaurant.
Bosweg 15
Hoofddorp 2131 LX, Netherlands
Tel: (023) 556 9000
Web: www.marriott.com

Hilton Amsterdam Airport Schiphol Hotel
The Hilton Amsterdam Airport Schiphol Hotel is a five to seven-minute walk through a covered walkway from the airport. The hotel has a range of dining options and provides extensive business facilities, as well as a foreign currency exchange.
Schiphol Boulevard 701
Schiphol 1118 BN, Netherlands
Tel: (020) 710 4000
Web: www.hilton.com

Van de Valk Hotel Schiphol
Van de Valk Hotel Schiphol is 5km (3 miles) from Amsterdam Airport Schiphol, and has a restaurant, bar and numerous entertainment options.
Schiphol, Rijksweg A4 3
Hoofddorp 2132 MA, Netherlands
Tel: (0252) 675 335
Web: www.valk.com
Full airport nameAmsterdam Airport Schiphol
CityAmsterdam
CountryNetherlands
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