Help Centre

How do I make a Business Rewards booking?

Make your booking online. The payment must also be made online, or through the payment option available in the respective country.

Business Rewards bookings made through a Travel Agent must be completed, paid for and issued through the nominated Travel Agent. 

Again, if making a Business Rewards booking through an Emirates Contact Centre or Emirates Ticket Office, the booking must be completed through the same facility. 

Please quote your organisation’s Business Rewards number and the traveller’s individual Emirates Skywards membership number at the time of booking.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.