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What are Tier Miles?

Whilst Skywards Miles can be used to buy rewards, Tier Miles are collected to help you move up membership tiers, and are only earned when you fly with Emirates or a codeshare flight that carries an Emirates flight number (EK).

The number of Tier Miles that you earn during a qualification period determines the membership tier you belong to: Blue, Silver, Gold or Platinum.

Tier Miles are earned even on very short routes (starting at 1,000 for a return trip). This way, all our Emirates Skywards members have the opportunity to earn Tier Miles proportionately and build up their Miles faster, especially if they are frequent travellers.

Learn more about moving up to a higher tier.

Learn more about retaining your tier status.

Learn more about rolling tier qualification.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.