Help Centre

What happens to my chauffeur bookings if I change?

If you have a booked the Chauffeur-drive service for any of the flights you have changed, these bookings will be cancelled - please make Chauffeur-drive bookings for your new flight through Manage a Booking. For Chauffeur-drive requests within 24 hours of departure, please contact your local Emirates office - note, Chauffeur-drive bookings made within 24 hours of departure cannot be guaranteed.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.