Help Centre

How do I change details of my trip after I have completed the booking?

You may be able to change some travel details (your contact details, meal preferences, requested seats, frequent flyer number or Chauffeur-drive booking) on the Manage a Booking page. If you have not yet paid for your ticket, please note that prices and availability may have changed since booking.

If you need to make changes beyond what is available there, contact your local Emirates Office. If you have booked through a travel agent and have not yet commenced travel on your booking, we recommend that you contact them to effect any changes.

There may be a fee associated with making changes to your ticket depending on the fare conditions of your ticket.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.