How can I cancel my booking?

Please contact your local Emirates office to cancel your booking.

If you have booked through a travel agent and have not yet commenced travel on your booking, we recommend that you contact them to cancel your booking.

You may receive a refund on an online booking only if allowed by the fare conditions of the booking.

Do I need health insurance to travel?

If I am eligible for lounge access and departing from an airport with both an Emirates lounge and a Qantas lounge, can I choose either lounge?

If I am eligible for lounge access and departing from an airport with both an Emirates lounge and a Qantas lounge, can I choose either lounge?