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How do I move up to a higher tier?

To move up to the next tier you need to earn sufficient Tier Miles or take enough qualifying flights during the tier qualification period

To reach Silver membership, you need to collect 25,000 Tier Miles (or take 25 qualifying flights).

To reach Gold membership, you need to collect 50,000 Tier Miles (or take 50 qualifying flights).

To reach Platinum membership, you need to collect 150,000 Tier Miles. 

Please check My Account for information about your tier status and key review dates.

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Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.