Use this form if you require special assistance and additional support on your upcoming trip.
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Attachments
Please upload documents relevant to your request. If you are travelling with a service dog from any eligible station to Dubai, please upload the following documents: veterinary health certificate from country of origin, rabies titer test (RNAT), vaccination book/ treatment documents of the animal, import permit from MOCCAE and inspection/releasing fees receipts paid as per the MOCCAE website, at least four working days before departure for validation by the UAE Ministry of Climate Change & Environment (MOCCAE). The booking for the service dog will only be confirmed after the documents have been validated by the MOCCAE.
Upload PNG, GIF, JPG, JPEG or PDF file of up to 7 MB. You can only upload a maximum of 2 files. Please do not upload your credit card details here. We will contact you if we require this information.
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