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Operational updates

Flight suspension

Last updated: 28 November 2015, 02:57 Dubai (GMT+4)

Emirates flights to Erbil suspended

Emirates flights to Erbil, Iraq have been suspended until further notice due to security concerns. Services to Basra and Baghdad continue to operate as scheduled.

Emirates apologises for any inconvenience caused. Customers can contact our Call Centre, local Emirates office or their travel agent regarding refunds and rebooking options.

Security alert

We don't have any updates at the moment.

Operational changes

Last updated: 2 December 2015, 14:24 Dubai (GMT+4)

Hover boards and smart balance wheels prohibited from carriage either as checked-in or carry-on baggage

Emirates is reminding all passengers to check the permitted list of carry-on and checked-in items for safe and undisrupted travel this holiday season.

A popular item containing lithium batteries is the smart balance wheels also known as 'hover boards'. Emirates prohibits the carriage of all such devices – with or without batteries - as checked–in or carry–on baggage.

Last updated: 2 April 2015, 11:00 Dubai (GMT+4)

Partial runway closure at JKIA

From 2 April 2015, the runway at Jomo Kenyatta International Airport (JKIA) will be partially closed. This is due to upgrade works taking place between midnight and 6am for the next year. 

To ensure that airport operations run smoothly with minimal or no impact to passengers’ travel plans, the Kenya Airport Authority (KAA) is advising all passengers to allow plenty of time to reach the airport as traffic will be busier than normal. 

Emirates customers booked to travel on flight EK722 from 2 April 2015 should therefore ensure they arrive at JKIA no later than four hours before the scheduled departure of their flight.