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Help Centre

How do I manage a Business Rewards account?

The role of Business Rewards Administrators is assigned to the person who creates a Business Rewards account and who is an employee of the organisation or a designated travel manager. The role may be reassigned at any time to another individual enrolled in the account. Additional Administrators can be added as well, to a maximum of 80. Business Rewards Administrators can edit the company profile, add and remove members, book, approve, pay and manage Business Rewards travel. They can also make reward bookings and upgrades using Business Rewards Miles.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.