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Help Centre

How much will I be charged for making / changing / cancelling a hotel or car booking offline?

Transaction TypeCall Centre Booking FeeCall Centre Change FeeCall Centre Cancellation Fee
CarUSD 19.95 per reservationUSD 25 per reservation + supplier fees*USD 25 per reservation + supplier fees*
HotelUSD 19.95 per reservationUSD 25 per reservation + supplier fees*USD 25 per reservation + supplier fees*
Dubai Stopover OfferOnline onlyUSD 25 per reservation + supplier fees*USD 25 per reservation + supplier fees*
* Hotel / car company cancellation / change fees which will be charged separately.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.