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Help Centre

What if I have difficulty redeeming my Skywards Miles for a Saver Reward on a high-demand flight?

You can choose to redeem your Miles for a Skywards Flex reward flight. These cost more Miles than a standard Saver reward, but allow for a wider range of travel dates.

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Flights and Emirates services

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TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to make a claim.