Help Centre

Can I reserve seats for my Emirates flights and how do I do this?

You can reserve seats through our Manage a Booking page. There’s no charge for seat selection if you’re travelling in Business Class or First Class, or in Economy Class on a Flex or Flex Plus fare. If you’re travelling in Economy Class on a Special or Saver fare, you’ll need to pay for Advanced Seat Reservation. You can find out more about Advanced Seat Reservation in our dedicated FAQs.

Please note that while every effort is made to satisfy seating requests, these are not guaranteed and could be changed without notice due to unexpected changes in aircraft, or due to operational requirements.

Call us

The contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.