How can I contact Customer Affairs or other departments within Emirates?

You can contact the customer services department by mail, fax or phone as follows:

Customer Affairs Department
Emirates
P.O. Box 686
Dubai
United Arab Emirates
Telephone: +971 4 7083611
Fax: +971 4 2864120

For all other departments please write to:
Emirates (Department Name)
P.O. Box 686
Dubai
United Arab Emirates

Are there any special services for passengers travelling with young children or infants?

What are the ticketing rules for child and infant passengers on Emirates?

Can I use online check-in if I am travelling with an infant?