Help Centre

What is online check-in? When and where can I use it?

Online check-in means you can save time and fuss at the airport by checking in for your Emirates flight via the website prior to your arrival at the airport.

Online check-in is available 48 hours before your flight’s scheduled departure time. It closes 90 minutes before scheduled departure for all passengers who have an eticket. You can use online check-in on emirates.com for all Emirates flights departing from the airports listed below.


DubaiDurbanMilan
AbidjanDüsseldorfMoscow
AccraEntebbe Multan
Addis AbabaErbilMumbai
AdelaideFrankfurtMunich
AhmedabadGenevaMuscat
AlgiersGlasgowNairobi
AmmanGuangzhouNew York
AmsterdamHamburgNewcastle
AthensHarareNice
AucklandHo Chi Minh CityOrlando
BaghdadHong KongOsaka
BahrainHoustonOslo
BaliHyderabadParis
BamakoIslamabadPerth
BangkokIstanbulPeshawar
BarcelonaJakartaPhuket
BasraJeddahPrague
BeijingJohannesburgRio de Janeiro
BeirutKabulRiyadh
Bengaluru (Bangalore)KarachiRome
BirminghamKhartoumSan Francisco
BolognaKochi (Cochin)São Paulo
BostonKolkataSeattle
BrisbaneKuala LumpurSeoul
BrusselsKuwaitShanghai
BudapestLagosSialkot
Buenos AiresLahoreSingapore
CairoLarnacaSt. Petersburg
Cape TownLisbonStockholm
CasablancaLondon GatwickSydney
ChennaiLondon HeathrowTaipei
ChicagoLos AngelesTehran
ChristchurchLuandaThiruvananthapuram
ColomboLusakaTokyo Haneda
ConakryLyonTokyo Narita
CopenhagenMadinahToronto
DakarMadridTunis
Dallas/Fort WorthMaléVenice
DammamMaltaVienna
Dar Es SalaamManchesterWarsaw
DelhiManilaWashington, DC
DhakaMashhadZürich
DohaMauritiusempty cell
DublinMelbourneempty cell

Please note that online check-in is not available if the first flight in your itinerary is not an Emirates flight. This applies to all codeshare flights that are not operated by Emirates.

If the first flight of your journey is operated by Qantas, you can check in online at qantas.com.

Call us

The contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.