Which emirates.com country or region would you like to visit India (English) or United States (English)See all countries and languages.
[ English ]
Skip to main content

Help Centre

What is Direct Debit – ELV – Germany?

Available only for departures from Germany and only for those with German Bank Accounts, the ELV (Elektronisches Lastschriftverfahren) allows you to make fund transfers directly from your bank account to pay for your ticket, once your bank account is verified. Your bank account will be debited in € EUR. You can book for up to two people at the same time, but you must be one of the travellers. It is not possible to use your account to book a ticket for someone unless you are travelling with them in the same booking.

How can I make purchases my ticket using ELV?

If you are a German bank account holder you may purchase your flights using ELV direct debit payments. You will be offered the option of paying with ELV if there is a minimum of 14 days prior to your flight departure date and the flights you wish to purchase are quoted in Euros.

The ELV Direct Debit payment option is fully integrated into Emirates online booking tool and requires you to first verify your bank account. You can book for up to two people at the same time, but you must be one of the travellers. It is not permissible to use your account to book a ticket for someone unless you are travelling with them.

When you finalize your booking and you are ready to pay, choose the e-ticket and then  "Direct Debit" option and click on the "ELV" button.  You will then be asked to provide your banking details as they appear on your bank account statement. Once you have done so, you can enter the amount which is the total ticket fare including tax.  Click ("Submit") to process the payment.  Then Click Continue when you are done. The  EUR ticket price will be authorized.
Your ticket will be issued within (7 days) as it can take up to 7 days for the funds to be received from your bank.

What will it cost me to use ELV at Emirates?

There are no fees for using ELV at emirates.com as long as your ELV transactions are not declined by your bank. Passenger are responsible for any fees charged by their banks as well as fees incurred for debits that are declined due to insufficient funds (NSF) or other reasons.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.