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Help Centre

Can I pay partly with Business Rewards Miles and partly cash to reduce the fare and/or Miles needed?

No, all tickets must be paid for using the available payment methods. For Flight Reward bookings, only taxes and surcharges can be paid for using available payment methods.

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Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

Tel:

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.