Which emirates.com country or region would you like to visit Hong Kong (English) or United States (English)See all countries and languages.
繁體中文[ English ]
Skip to main content

Help Centre

For how long are my Skywards Miles valid?

Your Skywards Miles are valid for three years from the date your earning activity is completed. Within the calendar year that Skywards Miles are due to expire, they will be removed from your account at the end of the month in which you were born.

For example, if you earned Miles in June 2012 and your birthday is in August, these Miles will expire on 31st August 2015.

Do you have any feedback or questions for us? Get in touch

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.