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Help Centre

Can I cancel or amend my Business Reward Award booking?

You can cancel unused and valid award tickets – please contact your local Emirates office to cancel a booking. There is no credit for expired Miles. There is a service fee of USD 50 for re-crediting Miles on a Business Rewards Award Flex ticket and USD 75 for re-crediting Miles on a Business Rewards Award Saver ticket to your account. If a combination of a combination of a Flex and Saver Award ticket is refunded, then the USD 75 will apply. If a ticket expires without being used, taxes on this ticket can be refunded – there is no fee for this, and no Miles will be refunded on expired tickets.