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Help Centre

Which airports offer eBoarding Passes?

Currently, eBoarding Passes are only available to passengers using Online Check-in and departing from the following airports:


DubaiFrankfurtMuscat
AbidjanGenevaNairobi
Addis AbabaGlasgowNewcastle
AdelaideGuangzhouNice
AmsterdamHamburgOsaka
AthensHong KongOslo
AucklandIslamabadParis
BaghdadIstanbulPerth
BahrainJakartaPeshawar
BangkokJeddahPrague
BarcelonaJohannesburgRio de Janeiro
BasraKarachiRiyadh
BeijingKievRome
BeirutKuala LumpurSana'a
BirminghamLahoreSão Paulo
BrisbaneLarnacaSeoul
BrusselsLisbonShanghai
BudapestLondon GatwickSialkot
Buenos AiresLondon HeathrowStockholm
Cape TownLyonSt. Petersburg
ChristchurchMadridSydney
CopenhagenMaltaTaipei
DakarManchesterTokyo Haneda
DammamManilaTokyo Narita
DhakaMauritiusToronto
DohaMelbourneVenice
DublinMilanVienna
DurbanMoscowWarsaw
DüsseldorfMunichZürich

Emirates will be offering eBoarding Passes in other airports shortly.

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Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

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Car hire

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.