[ English ]
Skip to main content

Help Centre

Which Emirates Skywards members are eligible for e-gate benefits?

E-gate is available to all Emirates Skywards members over 18 years old, residing in the United Arab Emirates, or nationals of the Gulf Cooperation Council or of the UAE's visa waiver countries. Eligible visa waiver countries are: Andorra, Australia, Austria, Belgium, Brunei, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Kingdom, USA and Vatican City. Please note that Emirates Skywards Blue members will receive their membership cards once they complete their qualifying flights.

We endeavour to keep this information as up to date as possible; however for the definitive list, please contact Dubai Naturalisation and Residency Department.

Call us

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make claim:
Please refer to the phone number in your policy document.