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San Francisco International Airport (SFO)

Airports Worldwide
San Francisco International Airport (SFO)
Telephone800 435 9736 or (650) 821 8211.
Websitewww.flysfo.com
Number of terminals4
Time zoneGMT Pacific Standard Time: GMT/UTC -8 (GMT/UTC -7 from 9 March to 2 November 2014)
MapSan Francisco International Airport
LocationSan Francisco International Airport is located 22km (14 miles) south of downtown San Francisco.
Airport codeSFO
Airport newsA US$4.1 billion improvement plan for the airport was announced in May 2013. This project aims to improve terminal facilities and add an on-site luxury hotel.
Transfer between terminalsThe 24-hour AirTrain light rail service links the terminals, parking garages, BART station and car hire centre.
Driving directionsFrom central San Francisco, take Highway 101 south and follow signs to the airport. For access to the car hire centre, turn left onto Interstate 380 and turn right onto South Airport Boulevard. For access to the long-term car park, take Highway 101 south, exit at San Bruno Avenue/San Francisco International Airport, take the San Bruno Avenue exit, turn left and follow the signs.
Car rentalThe rental car centre is located in a separate building a short distance from the airport terminal and is linked to the terminals and BART station by the 24-hour AirTrain Blue Line. Ten major car hire companies are based at the centre, including: Alamo, Avis, Budget, Dollar, Enterprise, Fox, Hertz, National, Thrifty and Zipcar.
Public transport and taxisBus:SamTrans (tel: 800 660 4287;www.samtrans.com) 24-hour buses operate from outside all of the airport's terminals to destinations in San Mateo County, South San Francisco and Palo Alto. Fares start at $2.00. For further ground transportation information, visit the airport information booths or contact the Bay Area Transit information line (tel: 511; transit.511.org).
Shuttle:Shared minibus shuttles are available from outside the terminals. Fares to central San Francisco are US$16-18, depending on the operator. A full list of shuttle companies is available on the airport website.
Taxi:Taxis depart from outside the arrival areas of each terminal. On arrival, contact the uniformed taxi co-ordinator or call 1191 from an airport courtesy phone. Taxi drivers are required under airport regulations to accept fares to all destinations. The taxi fare to central San Francisco is around US$45-50.
Rail:The Bay Area Rapid Transit (BART) (tel: (415) 989 2278; www.bart.gov) operates an express rail service to northern San Mateo County, central San Francisco (journey time: 30 minutes; fare: US$8.65 one-way) and the East Bay. BART services also connect to Millbrae Station, from where a Caltrain (tel: 800 660 4287 or TTY (650) 508 6448; www.caltrain.com) shuttle service runs between San Francisco and San José. Services are available from the SFO BART station on the departures level of the International Terminal. The station is linked to all terminals via the free AirTrain service.
Car parkingShort-term (hourly and daily) car parking, with direct access to the terminals, is available at both the domestic and international car parks (passengers flying to Canada should use the domestic terminal's parking garage). Long-term parking is located 3.5km (2 miles) north of the airport terminals – a free shuttle bus service links this area to the terminals. There is also a 'cell phone waiting lot' for drivers awaiting arriving passengers and valet parking in the domestic car park. Further parking information is available (tel: (650) 821 7900).
Information and help desksAirport information booths are located in the arrival areas of all terminals. Computerised information kiosks are available at the desks, 24 hours a day. Travellers Aid kiosks are located in the departure areas of all terminals – these are open daily, from 0800 to 2000.
Airport FacilitiesMoney: ATMs are available in all terminals, including the departure areas. There is a full service bank before the security area of Terminal 3. Bureaux de change and automated currency exchange machines are located throughout the International Terminal, with an additional kiosk in Terminal 3 in the departure area.
Communications: Free wireless internet is available in all public spaces. Telephones with data ports can be found throughout the terminals. Mobile telephones can be hired. Post boxes are located immediately outside the terminals.
Food: There are numerous bars, cafés and restaurants in each terminal. These include American-style restaurants in Terminals 1 and 2, Mexican and Japanese eateries in Terminal 2 and the International Terminal, and a pub serving speciality beer in Terminal 3.
Shopping: A good selection of duty-free shops can be found in the International Terminal, while an additional duty-free kiosk is located in Terminal 1, boarding area B. Other shops include gift shops, newsagents, bookshops, clothing and accessories stores, sweet shops, toy retailers and cosmetic outlets.
Luggage: There is a lost property office in the baggage reclaim area of Terminal 1 (tel: (650) 821 7014). Trolleys are available for a fee throughout the terminals. Left-luggage services are provided at the Airport Travel Agency in the International Terminal.
Other facilities: Other facilities at San Francisco International Airport include a medical centre (International Terminal), nurseries, showers, hair salon, shoeshine services and spas. Those looking to fill time before flights can visit the aquarium in Terminal 1 and exhibitions at various points within the terminals. Special children's play areas are located in the departure lounges of Terminals 2 and 3. San Francisco Airport has also introduced a new service titled, 'wag brigade', where trained dogs are brought into the terminal to make passengers journeys more enjoyable.
Conference and business facilitiesThe Airport Travel Agency in the International Terminal provides fax and photocopying services. Basic business services and mobile phone rental is offered at TripTel in the main concourse of the International Terminal. There are also workstations where laptops can be charged. Meeting and conference facilities are available at the nearby South San Francisco Conference Centre (tel: (650) 877 8787; www.ssfconf.com), and at a number of local hotels, notably the Holiday Inn San Francisco Airport (tel: (650) 873 3550; www.ihg.com).
Disabled facilitiesSan Francisco International Airport is fully accessible to disabled passengers – passengers requiring wheelchairs should contact their airline prior to travel. There are TDD/TTY phones throughout the airport for hearing-impaired travellers. Disabled car parking (tel: (650) 821 7900) is available for all car parks. The shuttle bus from the long-term car park is equipped with a lift, while taxis, SamTrans buses and Caltrain shuttles are wheelchair accessible.
Airport hotelsThere are no hotels at San Francisco International Airport, although there are a number of different options within the immediate vicinity. Many local hotels provide courtesy shuttle services to and from the terminals.

The Westin San Francisco Airport
Featuring its own fitness centre, heated pool and grill restaurant, The Westin San Francisco Airport is a short (2.5km/1.5miles) complimentary shuttle ride to the airport. It additionally offers extensive meetings and conference facilities.
Tel: (650) 692 3500.
Web: www.starwoodhotels.com

San Francisco Airport Marriott Waterfront
The luxurious San Francisco Airport Marriott Waterfront is located just 1.6km (1 mile) from San Francisco International Airport. Hotel facilities include an indoor pool, fitness centre and on-site dining. A complimentary shuttle bus service operates to/from the terminals.
Tel: (650) 692 9100.
Web: www.marriott.com

Hyatt Regency San Francisco Airport
Boasting a choice of bars and restaurants, as well as an outdoor pool, the Hyatt Regency San Francisco Airport is less than 10 minutes' drive from San Francisco International Airport and offers a complimentary shuttle bus service.
Tel: (650) 347 1234.
Web: sanfranciscoairport.hyatt.com

Holiday Inn San Francisco Airport
Located next to the San Francisco Conference Centre and boasting meeting facilities, the Holiday Inn San Francisco Airport is a good option for business travellers. Other facilities include a free airport shuttle service, complimentary Wi-Fi internet access and a restaurant/sports bar.
Tel: (650) 873 3550.
Web: www.ihg.com

Holiday Inn Express San Francisco International Airport North
Offering 'park and fly' parking packages and a free airport shuttle service, the Holiday Inn Express is within 1.6km (1 mile) of the airport. Hotel facilities include free internet access and a business centre.
Tel: (650) 589 0600.
Web: www.hiexpress.com
Full airport nameSan Francisco International Airport
CitySan Francisco
CountryUnited States of America
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