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Lost Tickets, Refunds, and Cancellations

I've lost my paper ticket. What should I do?

Contact your local Emirates office immediately. You will need to complete a form of indemnity. Based on the information provided, Emirates will issue you with a replacement ticket or a refund (dependent on the fare conditions). A fee may be charged for the replacement of a lost ticket. A refund will only be issued six months after you notify us of a lost ticket.

Related questions

Once I’ve become a member, when do I get my membership pack?
How do I activate my Emirates Skywards account?
What is an electronic ticket?
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