There are 19 FAQs for Online Check-in.
Online check-in means you can save time and fuss at the airport by checking in for your Emirates flight via the website prior to your arrival at the airport.
Online check-in is available 24 hours before your flight’s scheduled departure time. It closes 90 minutes before scheduled departure for all passengers who have an eticket. You can use online check-in on emirates.com for all Emirates flights departing from the airports listed below.
Please note that online check-in is not available if the first flight in your itinerary is not an Emirates flight. This applies to all codeshare flights that are not operated by Emirates.
If the first flight of your journey is operated by Qantas, you can check in online at qantas.com.
In order to use online check-in, you must know the surnames of all passengers you will be checking in and have the Booking Reference/PNR from your eticket.
When you have the necessary information:
Visit the Online Check-in page.
Enter your surname and Booking Reference/PNR to initiate your check-in.
Select the passengers you'd like to check in.
You may be asked to enter Advanced Passenger Information if required by the destination country.
You will then have the option of changing seats and adding any missing Emirates Skywards numbers before finalising your online check-in.
Once you've completed the check-in process, you'll be issued an eBoarding Pass (available at select airports) for each passenger in your party. Please print* and take your eBoarding pass with you to the airport, allowing sufficient time to complete the remaining formalities.
For travel to or from some destinations, your travel documents will need to be verified before a boarding pass can be issued. In this case, you won't receive an eBoarding pass when checking in online - please report to the Emirates check-in counters at the airport to collect your boarding pass.
If you have printed out your eBoarding pass, please follow the reporting instructions for the airport on the boarding pass.
If you were unable to print your eBoarding pass, or were not issued an eBoarding pass, please report to the Emirates check-in counters at the airport.
The online check-in system will allow you to check in for all eligible flights scheduled to depart within 36 hours of the time you use online check-in. If your return or onward flights are scheduled to depart within 36 hours of your outbound flight, then the online system will allow you to check in for these flights. If any of your flights are scheduled to depart more than 36 hours after your outbound flight, you will need to repeat the online check-in process for those flights closer to the scheduled departure time.
Please note if your return/onward flight departs outside of the 36-hour window from an airport where online check-in is not currently offered, you will need to follow normal check-in procedures for that flight at the main Emirates desk.
The immigration authorities of many countries require all airlines to provide passenger passport information prior to departure of any inbound or outbound flights to ensure safety and security. Currently these countries include:
Passengers travelling to the UAE from certain countries also need to provide Advanced Passenger Information. Currently these countries include: Iran, Iraq, Pakistan and Yemen.
If you are travelling to one of these countries, you can still use online check-in where available, provided that all of the relevant passport information for you and anyone travelling with you has been completed. If any passport information is missing or incorrect, you can add or edit that information through the online check-in system.
Please note that all travel in such instances is subject to the approval of immigration authorities in the destination country.
Learn more about Advanced Passenger Information (API).
If you received an eticket via email, your booking reference is the six character alphanumeric code that appears to the right of the 'BOOKING REFERENCE' field. It will begin with B, C, D, E, F, G, H, I, J, K or L.
eticket (airline printed receipt)
On your flight coupon / ticket, your PNR is the first six alphanumeric characters printed toward the right as shown in the illustration below.
An eticket from a travel agent will also contain another six-character booking reference – you can also use this to check in online at emirates.com
To save you time at the airport, Emirates now offers eBoarding Passes for some airports. You will only receive an eBoarding Pass if you choose to use Online Check-in.*
Your eBoarding Pass functions in exactly the same way as a normal boarding pass, and includes your seating assignment, Boarding Gate number and flight details. Business Class and First Class passengers may bring their eBoarding Passes to the Emirates Lounge for Lounge access.
You will receive an eBoarding Pass upon completion of Online Check-in at relevant departure cities, either by email, by choosing View / Print eBoarding Pass or both. Simply print your eBoarding Pass and bring it with you to the Boarding Gate or to the Bag Drop counter if you are checking baggage.
At Dubai Airport, you will need to be at the Boarding Gate no later than 35 minutes before departure, or the Bag Drop counter at least 90 minutes before departure. These times vary at different airports, so please be sure to check your eBoarding Pass which will state the required times clearly.
If you are unable to print your eBoarding Pass, you may print your boarding pass at the airport Self Check-in kiosks in Dubai only or proceed to an Emirates Check-in counter.
Currently, eBoarding Passes are only available to passengers using Online Check-in and departing from the following airports:
Emirates will be offering eBoarding Passes in other airports shortly.
You can now receive a mobile boarding pass for your Emirates flight on your web-enabled phone or mobile device.
In order to use a mobile boarding pass, you need an active internet connection on your mobile device. You can receive a link to your mobile boarding pass either via email or SMS.
Learn more about using a mobile boarding pass
Currently mobile boarding passes can be issued for most flights from selected airports around the world.
You will need to have your mobile boarding pass ready for inspection at a number of different points, including Security, Immigration, at the boarding gate, and when you board the aircraft.
Please make sure your device’s screen is active with the mobile boarding pass showing at all these locations.
If you have a problem with your mobile boarding pass, you can obtain a paper boarding pass at a check-in desk, or at your boarding gate if you have already passed through Security and Immigration.
No – each person must be able to display their own boarding pass independently, and each boarding pass must be sent to a separate email address or mobile phone number.
Members of your group with mobile devices can use mobile boarding passes, and those without devices can use eboarding passes.
Currently mobile boarding passes for use on an internet connected smart phone are available at the following airports:
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