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Help Centre

Do I have to register with before I can book online?

You may book online at without registering. However, if you register with Emirates Skywards, you’ll be able to store your personal, travel, and credit card information in your profile, so there will be no need to re-enter the information the next time you log in and book travel on If you are not already an Emirates Skywards member, you may register at

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.