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Help Centre

Can I earn Miles on domestic travel within Australia?

You can earn Miles on a domestic Qantas flight when it is booked as part of a continuous international journey with Emirates or Qantas. Miles cannot be earned solely on domestic sectors, such as Gold Coast-Cairns.

If you have bought a ticket that includes domestic travel within Australia on Qantas, you will earn the following Skywards Miles and Tier Miles in addition to those earned for the international sectors. This is applicable to any route on the Qantas domestic network. Please note that we do not offer First Class on Qantas domestic routes.

Tier Miles can only be earned on Emirates-marketed (EK code) sectors.

Class of TravelSpecial / Saver TicketFlex / Flex Plus Ticket
Economy Class
500
1,000
Business Class
1,250
1,750

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.