Contact Us

Choose an option below and we will respond to your email as soon as we can.

Electronic ticket refund request: Request a refund of your Electronic Ticket, as long as your booking and payment were made online at emirates.com.
Fare quote enquiry: If you live in one of the countries where online booking is currently unavailable, you may ask for a quote here.
Online Booking query: Our customer service staff will be happy to help if you have any queries about the online booking process.
Skywards account query: If you are a Skywards member and have a query about your account or Miles, our Skywards customer service staff are ready to assist you at skywards.com
Claim Business Reward Miles: As a Business Rewards member, you can claim missing Business Rewards Miles if your booking and payment were made online.