Which emirates.com country or region would you like to visit Ethiopia (English) or United States (English)See all countries and languages.
[ English ]
Skip to main content

Help Centre

Can I cancel or amend my Business Reward Award booking?

You can cancel unused and valid award tickets by contacting your local Emirates office or Contact Centre. There is no credit for expired Business Rewards Miles. There is a service fee of USD 50 for re-crediting Business Rewards Miles on a Business Rewards Award Flex ticket and USD 75 for re-crediting Business Rewards Miles on a Business Rewards Award Saver ticket to your account. If a combination of a Flex and Saver Award ticket is refunded, then the USD 75 will apply. If a ticket expires without being used, taxes on this ticket can be refunded – there is no fee for this, and no Business Rewards Miles will be refunded on expired tickets.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.