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Help Centre

How can I pay for my hotel or car booking?

You will need a valid MasterCard, Visa or American Express card to make an online reservation. The hotel rates offered on emirates.com are pre-paid and the full amount will be charged to your card upon making the booking.

As hotels will be purchased through our partner, Tourico Holidays, the transaction will be stated as ‘Tourico’ on your credit card statement.

Your credit card details are sent to Tourico through a secure server, which encrypts all personal and credit card information.

You can find more details about what's included in the room rate in the information for your hotel room.

Call us

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make claim:
Please refer to the phone number in your policy document.