What do I do if I can’t access my mobile boarding pass, or my phone’s battery has run out?

If you have a problem with your mobile boarding pass, you can obtain a paper boarding pass at a check-in desk, or at your boarding gate if you have already passed through Security and Immigration.

Related questions

When will I need to show my mobile boarding pass?
How do I use my mobile boarding pass?
When do I get e-gate access benefits?