How do I activate my Emirates Skywards e-gate card?

To activate e-gate functionality on your card, you will require:

  • original passport (with a validity of at least six months); residents of the UAE will need their original valid residency visa
  • Emirates Skywards membership card with e-gate functionality
  • passport photograph
These documents need to be taken to one of the following locations:
 
LocationContact *
Dnata Sheikh Zayed Road+971 4 707 5970
Dubai Airport Free Zone Al Manara+971 4 707 5615
Dubai Festival City+971 4 707 5278
Dubai International Airport
Terminal 1: Departure food court area
+971 4 707 5091
Dubai International Airport
Terminal 1: Arrival airport service unit desk
+971 4 707 5092
Dubai International Airport
Terminal 2: Departure information desk area
+971 4 707 5285
Dubai International Airport
Terminal 3: Departure First Class area
+971 4 707 5379
+971 4 707 5388
Dubai International Financial Centre+971 4 707 5522
Jebel Ali – Gate 3+971 4 707 5440
+971 4 707 5424
TECOM+971 4 707 5929


*You can also call the central toll-free line at 800 5111

You can also activate your card at Dubai or Abu Dhabi airport e-gate counters. Please make sure you leave enough time in your schedule to activate your card if you would like to do so at the airport.

Related questions

What is the eBoarding Pass and how do I use it?
When do I get e-gate access benefits?
When do I receive my e-gate card?