How do Skysurfers claim missing Miles?

To claim missing Miles on a Skysurfer account for an Emirates flight, the nominated parent or guardian can either call an Emirates Contact Centre or email us with the membership number, ticket details and booking reference. To claim missing Miles on a Skysurfer account for a partner transaction, the nominated parent or guardian should email us with account details and copies of the relevant invoices and/or receipts.

Related questions

How do Skysurfers members redeem Miles for Emirates rewards or partner rewards?
What is Skysurfers?
What are the benefits of Skysurfers?